Shipping Policy

Alcohol Disclamer

Wine requires an Adult Signature, and will not be left at the door, by Fed-Ex or UPS, there are no exceptions.

Shipping Time Frames

Wines ordered on Thursdays, Fridays, Saturdays and Sundays, will not ship until the following Monday. If Monday is a holiday, your wine will depart on the following Tuesday. If you would like your wine to be overnighted you must contact the winery directly at 707-944-2500, to guarantee depature or specific arrival dates.

2-Day Air orders placed online on Wednesdays, must be placed no later than 11:00 am. To guarantee departure or a specific arrival date, you must contact the winery directly at 707-944-2500.

Weather Delays

Orders may be delayed due to inclement weather (Heat or Cold) conditions. Some orders may automatically be upgraded to air, or will otherwise experience delays.  If we are shipping outside of California during periods of inclement weather, we recommend that your order be ship by air and to a business. Wine requires an Adult Signature, and will not be left at the door, by Fed-Ex or UPS, there are no exceptions.                                                                                

State Shipping Notifications

Non-reciprocal states such as AL, LA, MS, ND, VT & WV will experience an additional delay of 1-2 weeks depending on when the order is placed. If your order needs to be expedited, please call the winery directly: 707-944-2500.

Contact Us

Should you have any questions regarding your order, simply reply to the email you receive and we will respond as soon as possible.

For personal assistance, please call 707-944-2500 ex. 1 or email shipping@hopeandgracewines.com

Recommendations

We recommend that our customers sign up for UPS My Choice or FedEX Delivery Manager to have better access and improved control over shipped orders.